Posted by sheron aumua {131.161.86.179} on March 10, 2004 at 20:10:51:
In Reply to: Re: Poor Customer Service in Samoa posted by Trish {210.55.144.244} on February 15, 2004 at 12:36:36:
I TOTALLY AGREE, BUT WHAT ALSO SADDENS ME IS THE POOR AND OUTRAGEOUS SERVICE THAT THEY OFFER AT THE HOSPITAL, I VISITED LAST YEAR IN MARCH 2003 AND HAD TO TAKE A FAMILY EMPLOYEE TO THE MOTO'OTUA HOSPITAL AND SAW THE HORRIFIC TREATMENT THAT THEY OFFERED TO THE SICK PEOPLE THERE, ABSOLUTELY NO COMPASSION FOR THE SICK AND THOSE CLOSE TO DYING AND ALOT OF NEGLECT, SHOWN BY THE HOSPITAL STAFF, I MYSELF AM A SAMOAN BRON IN NEW ZEALAND, BUT SADDENS ME WHEN I GO TO THE HOSPITAL AND SEE ALOT OF THE NURSES JSUT STANDING AROUND ABOSULUTELY NO CARE FOR THOSE WHO ARE IN BAD NEED OF CARE, AND I HAVE WITRNESSED FIRST HAND A DOCTOR SENDING A YOUNG MOTHER AND HER 3MONTH BABY HOME THAT NIGHT WITH JUST PRESCRIPTION AND NOT WITH ANY EXAMINATION OF THE BABY, JUST PASSING IT OFF AND SOMETHING "HE THINKS IT WAS" AND COME TO FIND OUT SURE ENOUGH 1 HOUR LATER, THIS BABYS SYSPTOMS GOT WORSE AND WAS RUSHED BACK BY HER MOTHER AND GRAND MOTHER, BECUASE OF A MISDIGNOSIS, THAT BABY WAS ADMITTED THAT NIGHT AND HAS WAS HELD IN THE HOSPITAL FOR THE NEXT TWO WEEKS, THERE IS MUCH THAT I SAW THAT NIGHT THAT I WOULD LIKE TO WRITE DIRECTLY TO THE PERSON THAT NEEDS TO HEAR THIS AND SO IF YOU KNOW WHO THAT IS OR WHO I COULD E-MAIL PLEASE SEND ME A MESSAGE, BECAUSE THIS IS AN ISSUE THAT NEEDS TO BE ADDRESSED.
FROM A VERY CONCERNED SAMOAN