Your request has been referred here. This means that your web forwarding account has not yet been fully configured.
If you have been notified that an IP address has been assigned to your site, and have allowed the suggested one working day for the configuration to be finalised, please contact the Demon Corporate Services Department on 0181-371 1250.
If you need any other help with your Web forwarding account, you should contact Demon Web Support, on 0845 272 2555 (or +44 20 8371 1243) during normal support hours, or email firstname.lastname@example.org.
For online support documentation, see Demon's main web site.